Frequently Asked Questions

Everything you need to know about shopping with Robin Pickens

What are your standard shipping times?

We typically process orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 2-4 weeks depending on the destination.

What is your return policy?

We accept returns on unused and unopened items within 30 days of purchase. Please note that cut-to-order fabrics and digital patterns are non-refundable.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are your products eco-friendly?

We strive to source high-quality materials and work with manufacturers who prioritize sustainable practices and ethical production standards whenever possible.