Returns & Exchanges
At Robin Pickens, we want you to be completely satisfied with your purchase of our fabrics and patterns. If you are not happy with your order, you may return unused and uncut items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and details of the items you wish to return to receive a return authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring that fabrics remain clean, uncut, and in original folded condition.
- 3.Ship Item Back
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our studio address.
- 4.Receive Your Refund
Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.